ABOUT US

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Who We Are
Success: Commodity + Differentiating Experience = Increased Gross Profits

The Rikess Group provides the retail automotive industry with information and resources designed to create exceptional customer and employee enthusiasm resulting in increased market share and profitability for our clients.

The Rikess Group (TRG), incorporated in 1991, develops progressive leading-edge services and technologies for automotive retailers, manufacturers and select vendors. Our comprehensive programs are expressly designed to improve the consumer’s dealership experience while increasing market share and improving profits. Over 300 auto franchises have transitioned to TRG’s Negotiation Free Selling One-Price programs and nearly 100 more have taken our lead handling training.

Progressive Solutions

The Rikess Group’s Performance Consultants have graduated from some of our nation’s most progressive auto dealership groups. We’re constantly bringing unconventional solutions to our clients to keep them abreast of market trends, leading to competitive advantages and optimized profitability.

Formula for Success

Our Formula for Dealership Sales Success: Commodity + Differentiating Experience = Increased Gross Profits.

TRG continues to lead the industry in anticipating consumer, marketplace, and technological shifts. We continue to partner with dealership software, mobile app, online marketing, and other solutions development firms enabling dealerships to provide online, Amazon-like buying and in-store Nordstrom-like customer service experiences.

Our focus has always been on developing effective, practical product solutions while anticipating ever-changing consumer demand, technology, competition, and market conditions. We provide these services—in the form of research, consulting, and training—to auto retailers, manufacturers, and other key dealership suppliers.

Recognized Industry Leader

After 30 years of hands-on dealership transformation, TRG is recognized as the industry leader in customer-driven and profitable auto dealership leadership, operations, personnel management, and technology utilization.

What’s next?

TRG is currently involved in helping dealerships respond to shrinking profit margins, more effectively attracting younger talent to our business, and modern mobility competition–permanently transforming the nature of personal transportation. Forward-thinking automakers, dealers, and suppliers are all puzzling over this and related issues.

TRG is the go-to firm for anticipating emerging opportunities in the retail automotive marketplace. Email us today manderson@rikessgroup.com or call 404-805-5009 to learn more.

MISSION OF THE RIKESS GROUP

Provide the retail automotive industry information, resources, and transformational services, processes, and technologies producing exceptional employee enthusiasm, customer loyalty, and increased market share and profitability.

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